Privacy Policy

At Cipher Streets, protecting your privacy is as important to us as crafting the perfect puzzle. This policy explains how we handle your information when you book our outdoor city adventures.

Information We Collect

To ensure you have a seamless experience during your outdoor puzzle hunt, we collect essential information when you interact with our services. This includes:

  • Contact Details: Your name, email address, and phone number when you book a route or purchase a gift hunt.
  • Game Data: Start times, team sizes, and progress tracking to facilitate your city quest and provide real-time hints if requested.
  • Payment Information: Securely processed billing details required to confirm your group events or standard bookings.

How We Use Your Data

We use the information gathered exclusively to deliver and improve our city adventure games. Specifically, your data is used to:

  • Send you booking confirmations, digital instructions, and starting locations for your chosen route.
  • Communicate important updates regarding your scheduled game day.
  • Provide necessary support and hints while you are actively playing the game.
  • Maintain internal logs to troubleshoot issues and enhance future puzzle designs.

Data Sharing & Security

We do not sell, rent, or trade your personal information. We share your data only with trusted third-party service providers who assist us in operating our website, conducting our business, and processing secure payments.

All sensitive information is transmitted via secure protocols, and we employ industry-standard measures to protect your data from unauthorized access or disclosure.

Your Rights & Contact

You retain the right to access, update, or request the deletion of your personal data at any time. If you have any questions regarding this Privacy Policy or wish to exercise your rights, please reach out to us using the details below.